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  • Can I return the goods?
    Should the good be damaged please contact us on customerservices@ushedit.co.uk and advise the delivery driver upon arrival. Returns will not be accepted following a delivery receipt apologies.
  • If I order a Shed How Will it be delivered?
    Our Main wooden sheds are delivered on pallets by a van sized vehicle, the sheds will be wrapped and come on 1 or more pallets (dependent of product) Super & Basic for example are delivered on a single pallet as seen below. Any questions just pop us a email on customerservices@ushedit.co.uk
  • Do you deliver outside the UK?
    Product shipping is to UK mainland only. Sorry. Other exclusions apply, please see delivery FAQ's
  • What is the delivery time for products on uShedit?
    Delivery times can vary depending on the type of product or Shed. As soon as your order is placed with our supplier shipping will be advised. Our Wooden Range delivery windows is typically 1 - 6 weeks., we will always inform you of any delays and offer full flexibility if the delivery time doesn't meet your requirements.
  • Do you deliver to all UK postcodes?
    We are unfortunately not able to deliver outside the UK or to the following principle post codes: *DG Dumfries (DG9), *DT Dorchester (DT9-11), *EX Exeter (EX1-16, 24), *FK Falkirk (FK7-13), *G Glasgow (G63, 83, 84), *KY Kirkaldy (KY3-4, 11-12), *PL Plymouth (PL1-9, 21), *TQ Torquay (TQ1-7, 9-12). AB Aberdeen, DD Dundee, *DT Dorchester (DT1-8), *EX Exeter (EX17-23, 31-39), *FK Falkirk (FK14-21), IV Inverness, KW Kirkwall, *KY Kirkaldy (KY1-2, 5-10, 13-16),*PA Paisley (PA20-78), PH Perth, *PL Plymouth (PL10-20, 22-35), *PO Isle Of Wight (offshore), SA Swansea, *TQ Torquay (TQ8, 13), TR Truro
  • I have ordered by mistake can I request a refund?
    You can request a refund, assuming the product has not been fulfilled (typically within12 hours) we will refund you in full. If the order is cancelled (for any reason after that time) you are then to pay us for all stock (finished or unfinished) we may then hold (or to which we are committed) for the order.
  • What are the payment options?
    We accept various payment methods including credit/debit cards, bank transfers, and financing options
  • Do the sheds from uShedit come with built-in locks for security?
    Yes, many of our sheds come equipped with a built-in lock and key to ensure the security of your belongings. You can find detailed information about the lock system in the product description of each shed. For your reference, here is an example of the lock included from the inside and out. At uShedit, we prioritize your peace of mind by providing reliable security features as part of our commitment to transforming gardens, one shed at a time. Be sure to review the specific shed description to confirm the inclusion of a lock and key.
  • Do you provide custom-built garden buildings?
    Unfortunately we do not currently provide custom garden building solutions but please return for future updates.
  • Do you offer installation services?
    We can offer installation services within a certain radius - please get in contact prior to purchasing with your location and preferred install date..
  • Are your garden buildings guaranteed?
    All our garden buildings come with a guarantee. The length and terms of the guarantee depend on the type of building and materials used.
  • What types of sheds and garden buildings do you offer?
    We offer a variety of sheds and garden buildings including traditional wooden sheds, metal sheds, plastic sheds, summerhouses, playhouses, and greenhouses.
  • Do I need planning permission for a garden building
    In many cases, garden buildings fall under ‘permitted development’ and do not require planning permission. However, it’s always best to check with your local planning authority.
  • Can I customise the size and layout of my shed?
    At this time to keep process low uShed it do not offer bespoke customisation.

Need Help with Your Outdoor Furniture?

If you have any questions or concerns about our outdoor furniture products, our team is here to assist you. You can reach us through live chat, phone or email. We're always happy to help.

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